Showing posts with label Coca-Cola. Show all posts
Showing posts with label Coca-Cola. Show all posts

Friday, January 4, 2013

Content for You in 2013 & Beyond

Why has the importance of content grown all over these years? With the onset of social media marketing like never before, content has grown in value from a single person working before the curtains to over two hundred of them. I feel it’s critical to set the tone for content marketing, or any marketing for that matter. Marketing professionals from so many small and large businesses get so fixated on channels such as blogs, Facebook or Pinterest that they honestly have no clue of the underlying content strategy. What results is a mess of social marketing strategies that has no co-ordination. So lets set out on a hot trail of content marketing strategies required to strengthen the branding.

First, a content mission statement is a must. It can do wonders for the visitors. the statement should ideally be in the About Us part and it should include the following:-
a. The core audience target
b. the USP of the service
c. the result of the service
Fine Examples can be found here- MISSION STATEMENTS

For a change lets see this video.

This is a fine example of moving from creative excellence to content excellence. Coca-Cola has been a marketing leader for a long time, and here the brand again proves that it is more than qualified to play with the big boys.

Secondly, become the best informational provider for your target audience. Sure, you are creating content in dozens of channels for multiple marketing objectives. But is the mindset focused on being the leading provider of information for your customers? If not, why isn’t that your priority? You can google the strategies of P&G and Dove, and find a lot about how they are providing relevant information on different issues to women, their main target.

Thirdly, the utility to your customers is a key to success. Take a hard look at your content and see if what you are producing is actually useful for your customers. Is it making their lives better or jobs easier in some way?

Next, build relations with your customer. Talk to them, believe as humanly as possible, answer their queries, try to anticipate their expectations even before they ask you. The content opportunities that spring up from customer service and sales alone can support your content marketing strategy. Nike, and Dove are fine examples in this case.

The final and another important factor is co-creation of content. Make loyal customers and allow them to get involved in the company strategies and marketing as much as possible. The Internet has given customers ever-increasing powers to research, compare, and review brands, enabling both good and bad customer experiences to be broadcast to the world. Coca-Cola, Tata Group and MTV are good examples. These are the brands that understand the power of co-creating their brand together with consumers and tapping into the creativity of their biggest fans. For most companies, this also means encouraging--and actively participating in--reviews of their products/services and conversations around them, either on their own, or on third party websites. Reviews are one of the best types of UGC (user-generated content) to encourage, as reviews are closest to the buying process, and directly affect conversion rates and sales numbers.

So go out there and create some touching stories. Engaging stories set out to deliberately draw a conflict — a comparison of morality, or of fundamental change, or of good and evil. Start to feel like the customer. Of starting at a place where we don’t know how it’s going to turn out. This really helps the business to engage more customers. Otherwise, just keep on doing the boring promotions part and wasting your rupees.

Thursday, November 8, 2012

Coke and Meals!

"The family that eats together stays together."

Continuing on from the wonderful family-bonding-over-meal-TVC called "Saath khao, khushiyaan badhao" Coca-Cola has started various campaigns to position itself as a drink with meal, such as roping in master chef Sanjeev Kapoor and doing a cooking program in three undisclosed cities in India. A website is being spread over social-networking sites which asks people to send any special recipe of their own. The lucky winner would be seen with Sanjeev Kapoor. It also plans to bring some Mothers to college campuses and have them cook for the students there, as part of the campaign.


                  

                  

The campaign:-
TVC Link- http://www.youtube.com/watch?feature=player_embedded&v=XP6sPhwmDag
Website Link- Coke and Meals

The preceding post:- Coca Cola's New Commercial - Oct '12

Coca Cola's New Commercial - Oct '12

Going with the "Open Happiness" tag-line, Coca Cola is all set to be a trend setter again with this new commercial.

TVC Link - "Saath khao, khushiyaan badhao"

The campaign builds on the “celebrating happiness” plank of the brand. The family that eats together stays together. This ancient proverb is depicted well in this commercial, done with an eye on increasing the per capita consumption of cola.

The TVC features a large family at the dining table. As they bond over food and Coke. It’s a very simple treatment, there are no dialogues, and typical family interactions are captured through expressions. A strict dad who won’t relent to his son’s demands. A granny with an emotional tale to tell. A disinterested kid who later begins to enjoy the family time. And so on. All the things that usually happen at a family table.

Actually the consumer research behind it is the key. Trends show that youths are returning to spending more times with their family. So what time is better than this festive season to start such an endearing commercial!

There are no celebrities in the ad, only regular people. The music track is very cool, it adds to the liveliness of a happy family gathering. And in spite of no storyline, the TVC entertains. Particularly the last touch is good, where a smartphone buzzes away in a corner and no one bothers to answer it.

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